Privacy Policy
Welcome to Youtano.com ("Site"), owned and operated by Help Hive LLC ("Help Hive," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.youtano.com By accessing or using our website, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
Information We Collect
We collect information from you in the following ways:
1. Booking a Meeting: When you book a meeting with us, we collect personal information necessary to schedule and confirm the meeting.
2. Submitting Contact Information via Web Form: When you submit your contact information through our web form, we collect your name, email address, phone number, and any additional information you choose to provide.
Use of Your Information
We may use the information collected from you for a variety of purposes, including but not limited to:
Facilitating the scheduling and management of meetings.
Responding to inquiries and providing customer service and support.
Sending communications regarding updates, promotions, and other information related to our services.
Enhancing and improving the functionality, performance, and user experience of our website and services.
Connecting you with matched service providers, who may utilize your information to initiate contact, schedule appointments, and verify your contact information for service-related purposes.
Disclosure of Your Information
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. We may share your information with third parties only in the ways that are described in this Privacy Policy:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.
Your Choices
You may at any time review or change the information in your account or terminate your account by contacting us directly. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the “Effective Date” of this Privacy Policy.
**Privacy Policy for Youtano Health (DBA HelpHive.co)**
Effective Date: [Insert Date]
Youtano Health, operating under the DBA HelpHive.co ("we," "our," or "us"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights in connection with that information.
**1. Information We Collect**
- **Personal Information**: When you fill out our forms, we may collect your name, email address, phone number, ZIP code, and details related to your care preferences.
- **Usage Information**: We may collect non-personal information such as browser type, device information, and IP address.
**2. How We Use Your Information**
- To match you with licensed holistic providers based on your submitted information
- To communicate with you via email, phone, or text regarding your match
- To improve our services and user experience
- To comply with legal obligations
**3. Sharing Your Information**
- We share your information only with licensed providers and partner clinics relevant to your inquiry
- We do not sell your personal data
**4. Your Choices**
- You may opt out of communications at any time by contacting us or using the unsubscribe link in our emails
- You can request to access, update, or delete your personal data
**5. Data Security**
- We use reasonable administrative, technical, and physical safeguards to protect your data
**6. Children's Privacy**
- Our services are not intended for individuals under the age of 18
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**Terms of Use for Youtano Health (DBA HelpHive.co)**
Effective Date: 7/01/2024
By using Youtano Health, operating under the DBA HelpHive.co, you agree to the following terms and conditions:
**1. Use of Services**
- You agree to use our site and services for lawful purposes only
- You may not impersonate others or provide false information
**2. Medical Disclaimer**
- We are not a medical provider. We connect users with independent licensed providers.
- Submitting a form does not establish a patient-provider relationship
**3. User Responsibilities**
- You are responsible for ensuring that the information you provide is accurate and complete
- You agree not to misuse or interfere with the platform
**4. Intellectual Property**
- All content, branding, and materials on the site are owned by HelpHive.co and may not be reused without permission
**5. Limitation of Liability**
- We are not liable for the actions or advice of any third-party provider matched through our platform
**6. Governing Law**
- These terms are governed by the laws of the State of Texas
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: rrichardson@helphive.co
By using our website, you consent to our Privacy Policy. Thank you for choosing HelpHive LLC.
